Terms of service

Welcome to HAGÉ Lifestyle. By using our website and placing an order, you agree to the following terms and conditions.

1. General Information

HAGÉ Lifestyle operates an online store offering fashion, lifestyle, accessories, and related products.

We reserve the right to update product information, prices, availability, and these Terms of Service when necessary.

2. Products and Availability

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate.

However, product colors may appear differently depending on your device or screen settings.

Products are subject to availability. If an ordered product becomes unavailable, we will inform you and, where applicable, provide a refund for the unavailable item.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, you will receive an order confirmation by email. A contract is concluded in accordance with applicable law and the information provided during checkout.

We reserve the right to cancel an order where there is a legitimate reason, such as an obvious pricing error, suspected fraudulent activity, or product unavailability.

4. Prices and Payment

All prices and applicable taxes or additional charges will be displayed during the checkout process as required by applicable law.

Available payment methods are displayed at checkout.

Orders must be paid in full before they are processed unless another payment arrangement is expressly offered.

5. Shipping and Delivery

Shipping information, estimated delivery times, and applicable shipping costs are displayed during the ordering process and/or in our Shipping Policy.

Delivery times may vary depending on the destination, shipping method, supplier, carrier, customs procedures, and other circumstances outside our reasonable control.

6. Right of Withdrawal and Returns

Consumers located in the European Union generally have a statutory 14-day right of withdrawal for distance contracts, subject to applicable legal exceptions.

Please see our Return and Refund Policy for information about returns and refunds.

Nothing in these Terms limits any mandatory consumer rights provided by applicable law.

7. Defective or Incorrect Products

If a product is defective, damaged, or does not correspond to the order, please contact us as soon as reasonably possible.

Your statutory consumer rights remain unaffected by this policy.

8. Intellectual Property

All content on the HAGÉ Lifestyle website, including logos, branding, text, graphics, images, and design elements, is protected by applicable intellectual property laws unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without appropriate authorization.

9. Prohibited Use

You may not use our website for unlawful purposes, fraudulent activities, unauthorized access, or activities that could damage or interfere with the website or its operation.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Mandatory consumer rights remain unaffected.

11. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be published on our website with the relevant update date.

12. Applicable Law

These Terms are subject to applicable law. Mandatory consumer protection rights applicable to consumers in their country of residence remain unaffected.

13. Contact

For questions regarding these Terms, orders, returns, or other matters, please contact HAGÉ Lifestyle through our Contact Form or the contact details provided on our website.